Refund policy

ReturnPolicy

Element	Return Policy
Return Window	Allow returns within 7 days of delivery from the time of receiving the order
Valid Reasons for Return	Wrong item delivered, damaged product, quality not as promised.
Non-Returnable Items	Custom-built, clearance items (sale items), used/damaged after delivery.
Return Method	Schedule pickup via WhatsApp/web form; self-ship option for remote areas.

Refund Timelines& Modes

Element	Refund Policy
Refund Initiation	Initiate within 48 hours after return pickup confirmation.
Refund Method	Original payment method (back to source) or store credit option.
Non-Refundable Items	Custom-built, clearance items (sale items), used/damaged after delivery.
Store Credit Bonus	Offer extra ₹250 (credit points) if the refund is taken as store credit. (The amount can be discussed and decided)