Return & Refund Policy

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Return Policy

Return Window

Allow returns within 7 days of delivery from the time of receiving the order

Valid Reasons for Return

Wrong item delivered, damaged product, quality not as promised.

Non-Returnable Items

Custom-built, clearance items (sale items), used/damaged after delivery.

Return Method

Schedule pickup via WhatsApp/web form; self-ship option for remote areas.

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Refund Policy

Refund Initiation

Initiate within 48 hours after return pickup confirmation.

Refund Method

Original payment method (back to source) or store credit option.

Non-Refundable Items

Custom-built, clearance items (sale items), used/damaged after delivery.

Store Credit Bonus

Offer extra ₹250 (credit points) if the refund is taken as store credit. (The amount can be discussed and decided)