At Krishna Furniture , we have made it our mission to give you a wide
collection of the best in everything at unbelievable prices! We want
to make your buying a fabulous experience and we are committed to
doing everything possible to do so!
* Calling our customer no. +91-8826299884
* Emailing us at firstname.lastname@example.org
CONDITIONS FOR CANCELLATION
Cancellations on order placed are allowed only before order is shipped
from Krishna furniture warehouse, we will accept the cancellation with
deduction of Payment Gateway processing and service fee of 2% on the
paid value for the transaction. For more details please contact our
customer care to assist with the same.
No cancellations are allowed once the order is shipped from Krishna
Furniture warehouse. In case of any exception, at the sole discretion
of Krishna Furniture, two-way shipping charges will be borne by the
customer. For more details please contact our customer care to assist
with the same.
In case of cancellations, no refund will be made for Part Payment
orders that contain products from all categories, the advance amount
will be considered as cancellation charges. For more details please
contact our customer care to assist with the same.
Please notify us of receipt of a Damaged/ Defective product maximum
within 24 hours of delivery with a proof i.e. with images or videos.
For more details please contact our customer care to assist with the
Please do not accept any products with damaged/ tampered packaging
(excludes normal wear & tear and markings on the outer surface of the
package, acceptable in the transit process).
Products/ Items should be UNUSED.
Products should be returned in their original packaging along with the
original price tags, labels, and invoices.
It is advised that the return packets should be strongly and
adequately packaged so that there is no damage to goods in transit.
Any products damaged post delivery to the customer, shall not be
accepted for return.
CONDITIONS FOR RETURN:
Items can only be returned in case, It has been delivered in damaged
condition or there is some issue with the finishing of the product.
*Please note: We do not allow returns on the products sold in sale or
discount. Only regular price items will be eligible for returns until
and unless they're unused and have not been removed from its original
Krishna Furniture has all rights to reject returns for any order.
Returns are only accepted for the following reasons:
PROCESS FOR INITIATING RETURN:
If you're a guest user or a registered user, then please contact us to
initiate your return request.
Krishna Furniture will pick up the product that you wish to return
from your doorstep; However, locations where we do not have reverse
pickup facility, We may request you to self ship the product to us or
Please note: Customized items cannot be returned.
CONDITIONS FOR REFUNDS:
Refunds will be processed within 7 business days* of receipt of the
product by Krishna Furniure, provided goods are received in acceptable
condition, as dispatched from our warehouse. Refund method will be
based on the mode of order payment, as follows-
Orders paid for through credit/ debit card will be refunded back to
the credit/ debit card
Orders paid for through net banking accounts will be credited back to
the bank account
Orders paid for through Krishna Furniture Gift Certificates/ Vouchers
will be refunded in form of a fresh Gift Certificate/ Voucher of the
Orders paid for through other modes of payment will be refunded either
through an account payee cheque in the customer's name (as given in
"billing name" at time of purchase), or an online transfer via NEFT to
customer's bank account
If you have made any partial payment/token amount for your order to be
shipped on Cash On Delivery and in any case, it was undelivered or you
refused the delivery of your order than your token amount will be
freezed and cannot be refunded to you until next order. **Please note:
you will be able to use that amount in your next order and your next
order will be accepted only if you make full advance payment for your
order amount and token amount will be adjusted accordingly. For more
information, Please contact our support team at Info@krishnafurniutre.com
* Please follow up with your respective bank/ card issuer post
completion of refunds process by Krishna Furniture, to check on
reflection of funds in your account. In case of cheque refunds,
additional time may be required to ship the cheque to the customer.
If your return request is accepted, Return will be processed within 48
hours. Depending on the mode of payment you used, Banks and Payment
Gateways, Usually takes 7-10 working days to credit the amount to your
In case, You have used your wallet credits to make purchase, Than your
used wallet credits will be reimbursed to your wallet.
Certain instances in which returns cannot be accepted
The product is damaged due to misuse
The product being incidentally damaged due to non-reporting of an
instance of the previous malfunctioning
Any sort of damage or defect which is not warranted by the manufacturer
Any product which is not returned with all the original packaging and
all the accessories inclusive of box & packaging from manufacturer's
side, if any, and each and every item originally included with the